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Delivery & Return Policies

A note on shipping and handling fees

We'd love to be able to offer free shipping, but we need to be sure your bottles make it to you in a timely and intact fashion with the extra care and compliance necessary for shipping alcohol within states!  That's why our retail partners use FedEx and other secure services, to ensure your order arrives to you. You'll also notice that our bottles are priced similarly to in-store prices. We charge a small handling fee to cover packaging and labor from our retail partners who pick, pack, and deliver your bottles. We will do everything we can to make this cost as reasonable as possible for you. Thanks for understanding.

States Where Orders Can Currently Be Received

Yes

AZ, CA, CO, CT, DC, FL, GA, ID, IN, KS, LA, ME, MN, MO, MT, NC, NE, NJ, NM, NV, NY, RI, SC, SD, WY

Not Yet

AR, AK, AL, DE, HI, IA, IL, KY, MA, MD, MI, MS, ND, NH, OH, OK, OR, PA, TN, TX, UT, VT, VA, WA, WI, WV

A note on home delivery

If you've ever ordered alcohol online, you likely noticed that it's often quite complicated. Some brands are available in some states but not in others. This is because each state has their own laws about who can send and receive alcohol and how.

Our commitment to you is that we will make everything as simple and streamlined as possible, while working behind the scenes with our partners to follow every local, state, and federal law.

Update: Delivery Safety Protocols

We are committed to the safety and protection of our customers and those fulfilling your orders. Because the fulfillment facilities are ensuring the highest level of safety for all involved, there may be a 2-4 business day delay in receiving, accepting, and processing your orders for shipment. We aim to deliver as quickly as possible! Thank you for understanding and supporting safety and protection for all. If you have any questions, feel free to send us an email at service@curiada.com

Delivery policy

You must be at least 21 years old to submit orders for purchase on Curiada.com. By placing your order you have represented to Curiada and our retail partners that you are at least 21 years old. All deliveries must be received by an adult of legal drinking age and this person must have photo identification present if asked for proof of age.

An email will immediately acknowledge receipt of your order, while a second email will confirm your order has been processed and is prepared for shipment. We will contact you by the end of the next business day if there is any problem with your order. 

All orders are fulfilled and delivered by licensed retailers. We are working diligently to partner with local retailers so we can expand delivery to additional states. 

We're sorry, but products cannot be shipped to PO Boxes, APO/FPO addresses, or internationally. Shipping charges are, unfortunately, not refundable. If a product arrives damaged, we definitely want to know!  Please reach out.

Packaging

Your items will be delivered in a plain box with no marks or branding on the exterior, which helps minimize the risk of theft.

Return Policy

We want you to be happy. If you experience a problem with a delivery or a product, please let us know within 7 days of receipt.

If possible, please include; recipient's name, order number, brief explanation, and a photo of damages, if applicable.

Unfortunately, we can't accept returns on products that you simply change your mind about. But we'd love to hear from you personally if this is the case, so that we can recommend something more to your taste. Email us at service@curiada.com